How Graphix AI Protects Your Images and Other Data

We aim to help you understand how Graphix AI handles your personal data and the choices you have in managing your data. It is crucial to know how Graphix AI protects your images. You can find all this information in our privacy policy.

The following key points highlight some essential details about the application and our security measures:

1. Graphix AI is a photo and video editing application. It enhances photos and videos by improving aspects such as image resolution and color. Additionally, it allows you to generate new images using artificial intelligence.
2. The photo and video editing, enhancement, and generation technologies of Graphix AI do not engage in facial recognition activities. These technologies do not attempt or permit the identification or verification of individuals in the images.
3. Graphix AI is just a photo and video editing application that never collects any user data (including facial data) and will only generate new images based on user-uploaded images at the user's request.
4. When you agree to use Graphix AI to use artificial intelligence to re-edit the pictures, videos, recordings you upload, and the pictures generated by the application (such as enhanced photos, AI pictures), the new pictures and videos will never be stored, and will not be stored until you do not All data is destroyed immediately after downloading and returning to the previous level of the application. Or destroyed in real time after you download it instantly. Graphix AI does not have the rights or resources to save any data.
5. Graphix AI never shares any data with any third party, nor does it save any data. All data transmission or artificial intelligence generation based on user requests will be destroyed in real time unless the user downloads it immediately.
6. You retain control over the images you upload, enhance, and generate with Graphix AI. We do not sell, trade, or claim ownership of any of your images, whether you use Graphix AI to edit existing images or generate new ones.
7. Graphix AI does not require you to provide any registration materials, nor perform any registration options. If there is any future, we will modify these regulations.
8. Unless you explicitly choose to opt in, your images will not be used to train our artificial intelligence technologies.
9. Your images will be protected by appropriate security measures and in compliance with privacy and data protection laws and industry standards. This includes encryption for enhanced security.

For details on how we handle your personal data when using Graphix AI, please refer to our privacy policy.

Privacy Policy

We are Graphix AI ("we"). Through this privacy policy, we will explain how we handle the personal data of users ("users" or "you") of the Graphix AI mobile application ("application") or individuals who interact with us in other ways.

We provide this privacy policy in accordance with the laws of the People's Republic of China and the regulations of the App Store.

If you have any questions about how we handle your personal data, please refer to the information provided in this privacy policy.

Last Updated: January 11, 2024

Contact Information

Graphix AI is the data controller. We are a Chinese technology company headquartered at Room 808, No. 88, Zhonghe North Road, Hangzhou City, Zhejiang Province, China.

If you have any questions about how we use your personal data, you can send an email to linzy1113@gmail.com or contact our Data Protection Officer at ligan121@gmail.com.

Data Types, Data Usage, and Retention - Activities Performed by Default When Using the Application

When you use our application, the following activities are consistently carried out. This means that if you decide to access the application and utilize its features, your personal data will be used for the purposes listed in this section. If you choose not to provide personal data, you may be unable to use the application.

1. Service Delivery

We use your personal data to enable you to use the application and provide you with its functionalities. Examples of using the application include editing and enhancing your photos and videos, as well as generating your own AI images. Functionality provided includes showing you information about the application and the editing process, as well as offering suggestions on the best photos to edit.

a. Data Categories: Use of the Following Data

• User Identifiers: (e.g., Apple ID) and mobile identifiers (e.g., IP address, device identifier, and custom identifiers generated by us for user identification).
• Device Information: (e.g., device model, device type, operating system version, device language, device name, and region).
• Subscription Information: Information related to your subscription.
• Interaction with the Application: Information about your interactions with the application.
• Uploaded Images, Videos, Recordings, and Generated Images: (e.g., enhanced photos, AI images) To edit photos and videos or generate AI images, the application needs access to your gallery and camera. You must explicitly allow this access through the request pop-up displayed on your mobile device.

Age: (Only when necessary to provide requested features, such as the aging video feature)

b. Face Data Handling

The images and videos you upload may contain human faces. In this case, we process certain information about the face (e.g., information to estimate the location of facial features). This information is called "face data" or "face data". Facial data may be considered biometric data in some jurisdictions outside Asia and Europe. However, the technology implemented in the application does not allow for unique identification or authentication of people in images, nor have we trained our technology to do this. We only use the application to create the requested AI images based on the images you upload.

• Any relevant data (including facial data) will not be intentionally collected or stored.
• The application only performs artificial intelligence editing on the data containing facial information uploaded based on user requests to generate new images, and does not perform any other operations.
• As the main function of the application, artificial intelligence image editing will respond to user requests to generate new artificial intelligence images based on images. Such images are only for users to download and save by themselves, and the application will never collect or save them.
• All data (including images, videos and other facial data information that users agree to upload) will not be shared with any third party.
• All data (including images, videos and other facial data information that users agree to upload) will not be collected and saved. The application automatically destroys all data immediately after the user returns one level in the application or after the user downloads an image.

c. Legal Basis

These activities are based on the contracts we enter into with you. When you use the aging video feature, we require your consent as the responsible parent to process personal data related to children in the images you upload to generate videos.

d. Retention

We never store any data involving users to ensure the security of user data. All images and other data uploaded by users or generated by artificial intelligence based on user images will be automatically deleted after the user downloads or returns to the application last time.

2. Customer Support

We use your personal data to send you administrative and technical updates and to handle and respond to your customer support requests, as well as any other communications you send to us.

a. Data Categories: Use of the Following Data

• Identifiers (e.g., name and email address).
• Your communication content.

b. Retention

We never store any data involving users to ensure the security of user data. All images and other data uploaded by users or generated by artificial intelligence based on user images will be automatically deleted after the user downloads or returns to the application last time.

3. Service Improvement

Your personal data may be used to improve and develop our products and services. For example, we may process your data for statistical analysis or other research activities to optimize our features and provide you with new functionalities.

a. Data Categories: Use of the Following Data

• User identifiers (e.g., Apple ID) and mobile identifiers (e.g., IP address, device identifier, and custom identifiers generated by us for user identification).
• Device information (e.g., device model, device type, operating system version, device language, device name, and region).
• Subscription information.
• Internet and network activity information (e.g., IP address and information about network usage, internet connection, latency, failures, crashes, and error logs).
• Information about your interactions with the application. = Inferences generated by us and other relevant information about your usage and experience with the application (e.g., responses to in-app surveys and feedback from your participation in our interviews).
• Your gender (if you choose to share this information).

For statistical analysis purposes, information and metadata related to your images, videos, and recordings may be collected. In such cases, only anonymous data will be processed.

b. Legal Basis

These activities, if any, are based on our legitimate interests in improving our products while ensuring the security of user data.

c. Retention

We never store any data involving users to ensure the security of user data. All images and other data uploaded by users or generated by artificial intelligence based on user images will be automatically deleted after the user downloads or returns to the application last time.

4. Troubleshooting

We use your personal data to ensure the quality and smooth operation of our application by analyzing, preventing, and correcting faults and errors. This helps prevent illegal use or misuse of the application. Additionally, when you report issues related to AI generation, we use your images to investigate and correct the reported problems.

a. Data Categories: Use of the Following Data

• User identifiers (e.g., Apple ID) and mobile identifiers (e.g., IP address, device identifier, and custom identifiers generated by us for user identification).
• Device information (e.g., device model, device type, operating system version, device language, device name, and region).
• Internet and network activity information (e.g., IP address and information about network usage, internet connection, latency, failures, crashes, and error logs).
• Inferences generated by us about your use of the application.
• Images and videos you upload when reporting issues.

b. Legal Basis

These activities are based on our legitimate interest in ensuring the quality and smooth operation of our services. Any action using your images to investigate and correct issues related to AI generation requires your consent.

c. Retention

The retention of data is as follows:

• Images uploaded to report issues will be retained for seven (7) days from the date of upload.
• We never store any data involving users to ensure the security of user data. All images and other data uploaded by users or generated by artificial intelligence based on user images will be automatically deleted after the user downloads or returns to the application last time.

5. Analysis

We analyze information about you and your usage of the application to create your user profile. We use user profiles to improve our products, develop new features, and provide you with relevant promotions and a personalized in-app experience. For example, we may use your data for the following activities:

• Conducting user experience research activities (such as A/B testing).
• Customizing promotions and in-app experiences.
• Conducting in-app surveys.
• Measuring the effectiveness of our advertising activities and making them more relevant.
• Customizing information and marketing communications.

a. Data Categories: Use of the Following Data

• User identifiers (e.g., Apple ID) and mobile identifiers (e.g., IP address, device identifier, and custom identifiers generated by us for user identification).
• Information about your interactions with the application.
• Inferences generated by us about your use of the application.
• Your responses to surveys and the data contained in those responses.
• Your gender (if you choose to share this information).

b. Legal Basis

These activities are based on our legitimate interest in improving and customizing our services.

c. Retention

We never store any data involving users to ensure the security of user data. All images and other data uploaded by users or generated by artificial intelligence based on user images will be automatically deleted after the user downloads or returns to the application last time.

Data Types, Data Usage, and Retention: Activities Performed Only with Your Consent

The following activities are carried out only with your consent. This means you can decide whether to provide your personal data, and you have the right to withdraw your consent at any time. If you choose not to provide data, you can still enjoy the services and features of the application.

1. Editing Improvement and AI Training

We use your usage habits to improve the photo video editing and generation functions in Graphix AI and other photo video editing applications provided by our company to provide better services. For example, we may improve our photo video editor algorithm based on how often you use a feature of the App.

a. Data Categories: Using the Following Data

• How often you use a feature when using Graphix AI
• Did you get completely new images while using Graphix AI, or the number of new images generated by the AI ​​based on the images you uploaded.

While facial data may be considered biometric data in some jurisdictions, the technology we have implemented in our application does not allow or is intended to uniquely identify or authenticate the person in the image, nor have we trained our technology to do this. We do not collect or use all users’ facial data to improve our photo video editing and generation features or to train our photo video editor algorithms.

b. Legal Basis

This activity requires your consent. Without your explicit consent, we will not perform this activity. You can check and update the permissions you have granted in the privacy settings of the application at any time.

c. Retention

We never store any data involving users to ensure the security of user data. All data such as images uploaded by users or generated by artificial intelligence based on user images will be automatically deleted after the user downloads or returns to the application last time.

2. Marketing

We use your personal data for marketing activities and send you information and marketing communications about our application through email and push notifications (such as prompts, promotions, and newsletters).

a. Data Categories: Using the Following Data

• User identifiers (e.g., Apple ID) and mobile identifiers (e.g., IP address, device identifier, and custom identifiers generated by us for user identification).
• Information about your interactions with the application.
• Inferences generated by us about your use of the application.

Push notifications will be sent to you only when you grant relevant permissions by enabling push notifications in the mobile operating system settings.

b. Legal Basis

These activities are based on your consent. Without your explicit consent, we will not perform these activities. You can check and update the permissions you have granted in the privacy settings of the application at any time. The legal basis for sending emails with information about the application or similar products and services ("soft opt-in") is our legitimate interest.

c. Retention

We never store any data involving users to ensure the security of user data. All data such as images uploaded by users or generated by artificial intelligence based on user images will be automatically deleted after the user downloads or returns to the application last time. Or automatically clear all your account information after you delete your account.

Data Types, Data Usage, and Retention: Activities Performed Only in Special Circumstances

While it is not the default scenario, your personal data may be processed in certain special circumstances unrelated to the product's functionality. These special circumstances are as follows:

1. Special Circumstances: To Comply with Legal Obligations

Your personal data may be used to comply with our legal obligations, including requests from public authorities, and to demonstrate that we have fulfilled these obligations, for example, when public institutions make requests.

a. Data Categories:

We may process any type of information according to legal requirements or directives from public authorities.

b. Legal Basis:

When specific legal obligations require this activity, your personal data may be used within the scope necessary for compliance with the legal obligations themselves. When applicable laws afford some discretion in assessing appropriate compliance measures, we will use your personal data based on our legitimate interest to demonstrate our compliance.

c. Retention:

We never store any data involving users to ensure the security of user data. All data such as images uploaded by users or generated by artificial intelligence based on user images will be automatically deleted after the user downloads or returns to the application last time.

2. Special Circumstances: Used for Legal Defense

Your personal data may be used to establish, exercise, or defend our rights and those of our employees, as well as for company transactions or operations. For example, your data may be processed in cases of bankruptcy, mergers, acquisitions, restructuring, sale of assets, or transfers, and any due diligence related to such transactions.

a. Data Categories:

We may process any necessary information to ensure the proper execution of these activities.

b. Legal Basis:

This activity is based on our legitimate interest in establishing, exercising, or defending our rights and conducting company transactions or operations.

c. Retention:

We never store any data involving users to ensure the security of user data. All data such as images uploaded by users or generated by artificial intelligence based on user images will be automatically deleted after the user downloads or returns to the application last time.

Recipients of your data

Your personal data will not be shared with any third parties. This will only happen if there is a legitimate reason for the transfer. Under no circumstances will your data (including your images) be shared or sold to third parties.

The types of third parties to which your data may be transferred are as follows:

• Advisors and new owners if we enter into a corporate transaction or operation, such as a merger, acquisition, reorganization, asset sale or transfer, and as part of related due diligence.
• Public, judicial or police authorities, to the extent provided by applicable law.
• Other parties (such as competent authorities) when necessary, if we have reason to believe that your behavior does not comply with our user agreement or policy or that you have violated the law, or it is necessary to protect our rights, property and interests or the safety of our users , the public or the safety of others. In addition, we may share your personal data if necessary to comply with a legal obligation or if you have given us your consent to do so.

Data transfer outside the People’s Republic of China

Graphix AI is located in the People's Republic of China. From time to time, we may transfer your personal data outside of the People's Republic of China. When we do so, the transfer is always based on appropriate safeguards under applicable privacy law, including standard contractual clauses under the Contract Law of the People's Republic of China, an adequacy decision of the People's Republic of China or binding corporate rules. If you would like more information about the protection measures for data transmission, you can contact us at linzy1113@gmail.com.

Your Rights

You always have control over your personal data. Depending on your location and subject to the limitations and exceptions provided by applicable privacy laws, you have the right to exercise certain rights related to your data at any time free of charge. If so, it includes the following:

• The right to access and receive a copy of information about the processing of your personal data (Access).
• The right to request updates, corrections, or integration (Correction) of your personal data.
• The right to request deletion (Erasure) of your personal data.
• The right to request limitation of processing of your personal data (Processing Restriction).
• The right to receive a portable electronic copy of your personal data (Data Portability).
• If we rely on our legitimate interests to process your personal data, you have the right to object in whole or in part to such processing (Objection). In particular, you have the right to object to the processing of your personal data for direct marketing purposes, including profiling. If we need your consent to process your personal data, you have the right to withdraw your consent (Withdrawal of Consent). If you do so, processing carried out before your withdrawal will remain valid, but we will no longer process your data for this purpose thereafter. If you believe that we have violated applicable privacy laws and have not met your requests, you also have the right to file a complaint with the national data protection authority or any other applicable regulatory authority in your jurisdiction.

To exercise your rights, you can directly submit requests within the application by following these steps:

• Access the application from your device (you don't need to purchase a subscription to download and access it).
• Click on "Send Privacy Request" and follow the instructions.

After completing this process, you can uninstall the application as needed.

If you prefer to submit requests via email or have any other questions about Graphix AI's privacy or data protection, you can contact us at linzy1113@gmail.com.

Before responding to your requests, we may take some reasonable steps to verify your identity, such as asking for information and ensuring it matches the data available to us. If you submit a request to exercise rights as an authorized agent, we may ask you to provide proof of authorization, or we may contact the subject of the request for confirmation in accordance with applicable privacy laws.

Children's Data

This application is not intended for use by individuals under the age of 18. We do not intentionally collect personal data from children. If you believe that we have received personal data from someone under the age of 18, please email linzy1113@gmail.com. If we discover that a user is under 18, we will take reasonable steps to delete any processed data and close associated accounts.

Third-Party Websites and Services

This application does not include links to other websites or services operated by third parties.

Changes to this Privacy Policy

We may modify, integrate, or update this privacy policy in whole or in part. We will notify users of any modifications, integrations, or updates in accordance with applicable privacy laws. If we make changes, we will notify you by modifying the date at the bottom of this privacy policy, and in some cases, we may also notify you through other means (such as via email, pop-ups, or push notifications).